My name is Margarita. I work fulltime in the Moscow office of Anastasia Intl, Customer Service Department. I participate with tours held by our company. My responsibility is to keep track of everything going on during the tours from the Moscow office. I stay in touch with the Hospitality Center where our assistants help the customers during their stay in the tour city. This tour season I worked as a senior assistant in Odessa and Dnepropetrovsk and enjoyed the time as much as our customers. Since I am involved in getting people together I think this work is really rewarding. When the tour is over I process and analyze the results of each tour. When we have lots of phone calls from our clients I help Anna, our main daytime operator, to process them. I like to learn new things and my job gives me such opportunity!